Privacy Policy

1. Information We Collect

When you browse, create an account, or place an order with Jaydeep Imitation Jewellers, we collect information you provide directly — your name, email address, phone number, shipping and billing addresses, and order details. We also collect limited technical data automatically, such as your device type, browser, and pages visited, to keep the site working correctly and secure.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders, and communicate about their status
• Provide customer support and respond to inquiries
• Send order confirmations, shipping updates, and — with your consent — marketing communications you can opt out of at any time
• Improve our products, website, and shopping experience
• Detect and prevent fraud, and comply with legal obligations

3. Payment Information

Payments are processed by Razorpay, a PCI-DSS compliant payment gateway. We do not store your full card, UPI, or net-banking credentials on our servers — that information is handled directly by our payment processor.

4. Cookies

We use essential cookies to keep you signed in and remember your cart, and limited analytics cookies to understand how the site is used. You can control cookies through your browser settings, though disabling essential cookies may affect checkout and account functionality.

5. Sharing Your Information

We share information only with service providers necessary to run our business — payment processing (Razorpay), transactional email delivery, and shipping partners for order fulfilment. We do not sell your personal data to third parties.

6. International Customers

We ship to customers in India, the United Kingdom, the United States, Canada, and across Europe. If you are located in the UK or EU, your data may be processed in India in connection with fulfilling your order; we take reasonable steps to keep it secure regardless of where it is processed.

7. Your Rights

You can access, correct, or request deletion of your personal data at any time from your account settings, or by emailing us at support@jaydeepjewels.com. If you're in the UK or EU, you also have the right to lodge a complaint with your local data protection authority.

8. Data Retention

We retain order and account information for as long as your account is active, or as needed to comply with tax and legal record-keeping requirements, whichever is longer.

9. Children's Privacy

Our services are not directed at children under 16, and we do not knowingly collect personal data from them.

10. Changes to This Policy

We may update this policy from time to time. Material changes will be reflected on this page with an updated date above.

Contact Us

Questions about this policy? Email support@jaydeepjewels.com or visit our contact page.